Are you aware of your customers rights?
Consumers have more confidence – and the legal back-up – to deal with bad service or shoddy goods more than ever before.
In October 2015 the Consumer Rights Act came into force and Alternative Dispute resolution started. Do you know what this means for your business?
Who should attend:
Businesses that sell goods, services or digital products to consumers.
The Special Event will cover:
- What are Consumers Rights
- How they affect businesses
- The minimum legal requirements on putting things right if a consumer sale goes wrong
Reputation Academy members have one free place. All we ask is a contribution (£12) to cover the cost of the room and refreshments.
To book a place please click here and don’t forget to let us know if you have any special dietary requirements.
Crimson Crab event booking terms and conditions.