Category Archives: Sales Risks

Here we deal with:
1) Terms and Conditions of business,
2) Registration,
3) Accreditation and Regulation,
4) Consumer Protection and Consumer Rights,
5) Disability Discrimination,
6) Sales Channels (Internet, remote, off trade premises)
7) Provision of Services

Facebook calls for a more people-centric security industry

BBC news: Facebook calls for a more people-centric security industry

Posted in Data Protection, Information Risks, Sales Risks

Online endorsements

As business owners we know that a positive online endorsement can help sell our products and services. Checking out blogs, vlogs and other online endorsements is an increasingly common way for people to decide what particular product or service to … Continue reading

Posted in Crimson Crab, Protecting Reputation, Sales Risks | Tagged , ,

Are my terms and conditions suitable?

There are two main issues here: using terms and conditions that are not bespoke to your business; and using terms and conditions that are out of date. Your business’ terms and conditions should: underpin the provision of good, consistent customer service; … Continue reading

Posted in Crab Insight, Crimson Crab, Sales Risks, What we are being asked about | Tagged ,

As a retailer do I have to charge the price advertised on goods?

This is an interesting question which the group I was in debated at the F2 Business Huddle on Friday 10th February 2017. Funnily enough on 13th February the BBC reported that customers of a large retail brand are being overcharged … Continue reading

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Retail customers overcharged by out-of-date offers.

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What are the potential consequences of unlicensed credit trading?

Carrying out unauthorised credit business is an offence punishable by up to two years imprisonment or a fine or both. It can also mean that any agreements made are unenforceable and can be taken into consideration if an application for … Continue reading

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Southern Entrepreneuers – PORTSMOUTH FREE EVENT

Regulation for Small Business 06 Dec 2016 10:00 – 13:00 Enterprise Centre – PORTSMOUTH This workshop will give an awareness of the areas of regulation that may apply to a business and how to go about developing compliance controls as a … Continue reading

Posted in Crimson Crab, Data Protection, Information Risks, Outsourcing & Employment, Sales Risks | Tagged ,

BBC News: Autumn Statement 2016: Lettings agent fees will be banned

I saw this on the BBC and thought you should see it: Autumn Statement 2016: Lettings agent fees will be banned – http://www.bbc.co.uk/news/business-38065249

Posted in Protecting Reputation, Sales Risks | Tagged

Free Southern Entrepreneurs Event – Regulation for Small Business

06 Dec 2016 10:00 – 13:00 Enterprise Centre – PORTSMOUTH This workshop will give an awareness of the areas of regulation that may apply to a business and how to go about developing compliance controls as a response to the ever … Continue reading

Posted in Crimson Crab, Data Protection, Governance, Information Risks, Outsourcing & Employment, Protecting Reputation, Sales Risks | Tagged , , , , , , , , , , , , ,

Unfair Terms in Consumer Contracts

The Competition and Markets Authority (CMA) has published its findings from research into businesses’ behaviours regarding unfair terms in contracts with consumers. The research shows that 54% of the UK businesses surveyed do not fully understand the rules on unfair … Continue reading

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