Online endorsements

As business owners we know that a positive online endorsement can help sell our products and services.

Checking out blogs, vlogs and other online endorsements is an increasingly common way for people to decide what particular product or service to buy.

It is not illegal for businesses to pay people or publications to promote their products in online articles.

BUT the people that publish such content, both the businesses that want to get their products endorsed and any media agencies that place endorsements all need to make sure that the consumer knows that the endorsement has been paid for.

Misleading consumers may breach consumer protection law. Also the UK Advertising Codes, published by the Committee of Advertising Practice (CAP), contain rules to ensure marketing communications are easily identifiable.

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