Monthly Archives: October 2014

‘Number spoofing’ scam nets millions

‘Number spoofing’ scam nets millions http://www.bbc.co.uk/news/business-29805002

Posted in Crimson Crab

Do you need an anti bribery policy?

It is illegal to offer, promise, give, request, agree, receive or accept bribes. The purpose of an anti-bribery policy is to protect your business. You should have one if there is a risk that someone who works for you or on your … Continue reading

Posted in Crab Insight, Crimson Crab, Governance, Outsourcing & Employment, Protecting Reputation | Tagged , ,

Crab Insight October 2014

Crab Insight October 2014

Posted in Crab Insight, Crimson Crab | Tagged

Do I need a notice on my car if I use CCTV to record other road users?

The Data Protection Act applies to the processing of personal data which can identify a living individual. It clearly therefore applies to recorded images and there is a code of practice on the use of CCTV. There is an exemption … Continue reading

Posted in Information Risks, What we are being asked about

Does the guarantee we give to our customers need to have any specific things in it?

Yes, please get in touch for some help on this one. There are some very specific requirements.

Posted in Sales Risks, What we are being asked about

How do I stand if a customer ordered some goods in store for delivery to a relative and the relative was at first happy with the goods but then changed their mind?

As long as the contract was concluded on your usual trade premises cancellation rights are not available to the customer. As the law stands currently, the consumer does not have a right to reject the goods for a refund as … Continue reading

Posted in Sales Risks, What we are being asked about

Is it OK to add someone to my mailing list if they have given me their business card?

No, not unless you asked them for their permission to do so and best practice would be to record that they gave consent in some way.

Posted in Information Risks, What we are being asked about